Write to us directly
Behind this form sits a small team, not a call centre. We read every message ourselves.
The confirmation is automatic and instant. Our reply usually takes one to two working days.
Send us a message
We need a subject and a message; the phone number is up to you. The form accepts your message from ten characters on.
This gets you a faster answer
- About a party with wrong details? Send the link along.
- About tickets? The order number from your confirmation email.
- About an organizer account? The name it runs under.
The faster route
Four things you can settle yourself in a few seconds instead of waiting for a reply.
Ticket gone missing
The QR code and the PDF sit in your account under My tickets. There is no guest checkout, so your account exists.
Open my ticketsParty missing from the calendar
Every search page carries a "Party missing?" prompt. It reaches us directly, together with the page you were on.
Browse partysList your own party
Create an account, enter the party in the organizer area. A person looks at your first party, after that your partys go live straight away.
For organizersData, deletion, terms
Legal requests and questions about your data go to [email protected], not through this form.
Read the privacy policyBefore you write
Six answers that may save you writing at all.
You create an organizer account, which costs nothing, and enter the party in the organizer area. Before your first publication we need your complete legal imprint details. A person reviews your first party, which takes 1 to 7 days. After that your partys go live straight away.